How do I reset my password if I have forgotten it?

Answer

  • Disconnect your phone from the College Wi-Fi and forget the network before resetting your student password, especially if you are on campus. This allows you to reconnect with the new password after the change.
  • Navigate to the Password Reset page and input your student email address. You may be prompted to complete a captcha.
  • Enter your phone number when requested; this is for receiving a confirmation code to proceed with the password reset.
  • Use the link provided to create a new password.
  • Remember to log back into the College Wi-Fi with your newly created password.
  • Last Updated May 22, 2024
  • Views 841
  • Answered By Rose Frith

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The Digital Skills Helpdesk is here to support you with any technical problems or questions you may have.

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