I tried to reset my password but it says I need to contact the Administrator?
Answer
If you have followed the password reset process, and when entering in your email and completing the CAPTCHA it shows "You cannot reset your password. Please contact your administrator.", you need to contact the Digital Skills Helpdesk. You can do this by following any of the links on the right side of the screen.
Alternatively, watch this video to guide you through step-by-step
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Digital Skills Helpdesk
The Digital Skills Helpdesk is here to support you with any technical problems or questions you may have.
Visit our Digital Skills Induction to get the best out of using the online facilities at College.
The Digital Skills Helpdesk is open from 8.15am to 5pm Monday to Friday. Any queries submitted after 5pm will be actioned the next working day.