Why can't I log in to the wi-fi?

In January 2023, the security certificate for the college wi-fi was renewed. Due to this, some people may find their devices are not logging in to the Wi-fi even though their details are correct.

If this happens to you, follow these steps:

 

- Forget the college network

- Reconnect to the network

- After you've entered your details, you should receive a prompt to accept/trust the network

- Click trust/connect and it should now work


Answer

  • Last Updated Jan 09, 2023
  • Views 23
  • Answered By Becky Swales-Blanchard

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Digital Skills Helpdesk

The Digital Skills Helpdesk is here to support you with any technical problems or questions you may have.

Visit our Digital Skills Induction to get the best out of using the online facilities at College.

The Digital Skills Helpdesk is open from 8.15am to 5pm Monday to Friday. Any queries submitted after 5pm will be actioned the next working day.

 

Contact the Digital Skills Helpdesk

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